About       

“When a flower doesn't bloom you fix the environment in which it grows, not the flower.”

- Alexander Den Heijer

Just as a flower wilts in unfavorable conditions and blossoms in nurturing ones, so do we. When we create the right conditions, behavior—and growth—flourishes. The mission behind Beauty in Behavior LLC is to create a space where parents and professionals can learn to view the world through the lens of Applied Behavior Analysis (ABA). By understanding behavior, we can support one another in overcoming challenges and growing stronger. Whether you are a student, a curious learner, a parent, or a fellow behavior analyst, we hope Beauty in Behavior inspires you to see the beauty in behavior as we do. Together, we can act as agents of change to make the world better for ourselves and those we support.

Meet the Founder

Zandra Marie Santella, MA, BCBA

Zandra began her journey in Applied Behavior Analysis (ABA) back in 2014, not knowing it would grow into a meaningful career. She became a Board Certified Assistant Behavior Analyst (BCaBA) in 2018, completed her Master’s in ABA in 2019 from Ball State University, and officially acquired her BCBA certification in 2020. She’s also a certified provider of the PEERS® program, supporting social skills development.

For nearly 12 years, Zandra has had the privilege of working with autistic children and their families—supporting individuals ages 2 through 20 across home, school, clinic, and community settings. In 2020, she founded Beauty in Behavior—what started as a blog turned into a full platform offering behavior analytic support to families, professionals, and anyone seeking guidance grounded in compassion and science.

Zandra is also proud to be a co-founder of the Asian & Pacific Islander Association for Behavior Analysis (APIABA), where she helps foster connection, amplify diverse voices, and break down barriers for API communities in the field.

Her mission is simple: to make ABA approachable, inclusive, and empowering for anyone desiring to reap its benefits.

A Big Thank You to Our Collaborators

Beauty in Behavior is built on the brilliance of the collaborators who have helped shape our mission and services. We're deeply thankful to Nicole Ferdowsian, M.Ed., LBA for her intentional work on our supervision curriculum. Her dedication to quality ensures that the behavior analysts shaped through this curriculum are thoughtful, well-prepared, and impactful in their work. We also extend gratitude to Courtney Jackson, MA, BCBA for her pivotal role in designing our parent coaching framework, ensuring it delivers real, lasting value to the families we serve. Your contributions have left an incredible mark!

  • Nicole began her career in 2012 as a teacher, working in both general and special education classrooms. It wasn't until she began teaching in a self-contained special education classroom that she learned about the science of Applied Behavior Analysis. Nicole had the privilege of working alongside her district BCBA to support students, and staff, through development and implementation of Behavior Intervention Plans and evidence-based techniques to promote skill acquisition. She quickly fell in love with the science after seeing all the positive gains her students made and decided to pursue a graduate program. Nicole became a Licensed and Board Certified Behavior Analyst in 2018 and now has experience working in school, clinic, and home settings, servicing clients ranging from ages 2 to 20. Her passion lies within teaching and disseminating the science of behavior analysis to stakeholders, as well as the future generation of behavior analysts, through techniques such as Behavioral Skills Training. In her supervision work, Nicole emphasizes the importance of identifying and staying true to your values to best serve others. It is so reinforcing when others begin to recognize the beauty in behavior analysis, and how our methods can help individuals better navigate the world, advocate for themselves, and achieve their personal goals.

  • Courtney became a BCBA in 2017 and has over 10 years of experience working with the neurodiverse population, ages 6 months to 18 years. Her journey began when she worked as a behavior therapist and early interventionist in 2011. The introduction to ABA and the opportunity to work with the neurodiverse population got her hooked! Her primary role as a BCBA was working with the families of autistic children to target increasing skills, identifying positive supports, and improving overall quality of life. Courtney found her true passion in teaching and coaching parents in implementing strategies to support their child, while feeling empowered and more connected. Through the years of working in the field of ABA, Courtney has collaborated with speech and language pathologists, occupational therapists, mental health professionals, caregivers, teachers, funding sources, and endless school staff, to broaden her scope and understanding of various therapeutic approaches. In 2019, Courtney had her son and realized how empowering it is to have the knowledge of behavioral sciences, in parenting. Becoming a parent further shaped her caring and compassionate approach to behavior-teaching procedures while instilling autonomy, independence and confidence.

Values

  • At the core of our approach to behavior analysis is the steadfast commitment to leading with empathy. We believe that understanding, sharing, and resonating with the experiences of individuals is essential in fostering positive change. By embracing empathy, we cultivate a connection that transcends analysis, recognizing the uniqueness of each person.

  • As stewards of positive change, we see ourselves as role models, responsible not just for guiding others but for demonstrating the behaviors we endorse. By being accountable for our behaviors, we contribute to a culture of integrity, transparency, and growth, ensuring that our impact aligns with the ethical standards we uphold.

  • Our commitment to excellence ensures that every analysis is thorough, every intervention is well-founded, and every interaction is marked by professionalism and precision. We believe that by maintaining a standard of quality, we contribute not only to the field's advancement but also to the positive outcomes and well-being of those we serve.

Statement on ABA

We believe Applied Behavior Analysis (ABA) is a powerful framework for understanding and supporting human behavior—one that, when used ethically and compassionately, can spark real, meaningful, and lasting change. We tailor our approach to each individual, ensuring our support is not only effective but also respectful, empowering, and human at its core. We recognize the harm that can result from the misapplication of ABA and are committed to moving the field forward through ongoing reflection, learning, and training. Through our content, we also aim to debunk misinformation and provide clear, accurate insights to better serve those seeking evidence-based support for themselves or their loved ones.